- What information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your information.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We only have access to or collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We may collect the following Personal Data:
- Contact information, including email address and IP address
- Demographic information such as zip code, preferences and interests
- Other information relevant to user surveys and/or offers
We also collect non-personal information about your visits such as service provider, browser type, and pages accessed on our website to optimize your user experience and enhance your time spent with us online. We also receive information telling us what website you came from.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via 614.889.7444:
- See what information we have about you, if any.
- Ask us to change/correct any Personal Data we have about you.
- Ask us to delete any Personal Data we have about you.
- Express any concern you have about our use of your information.
In order to register for programs, a user must complete a registration form which includes certain information such as name and email address. This information is used to contact you about the products/services on our website in which you have expressed interest.
To make an online purchase from us, you must provide contact information such as name and address. This information is used to fill your order. If we have trouble processing an order, we will use this information to contact you.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. “Cookie” information typically includes such data as your referring domain, type of internet browser, operating system software, screen resolution, date and time of visit and other technical data related to your visit.
Most web browsers automatically accept cookies, but you can usually change your browser settings to prevent it from accepting cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. However, if you choose to reject all cookies, you may be unable to use parts or certain functions of our website.
Other service providers
Google Analytics collects aggregated information about our website visitors. This is not linked to any Personal Data that can identify any individual.
We use an outside credit card processing company (PayPal) to process fees for goods and services purchased on our website and an outside company (MailChimp) for our email newsletter distribution. We only receive information related to the payment status of your account, which does not include your credit card number or other financial account numbers. Please be aware that we are not responsible for the content or privacy practices of any other websites. We encourage our users to be aware when they leave our website and to read the privacy statements those other websites.
Surveys & Contests
From time-to-time our website or our service provider Survey Monkey requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code and demographic information). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this website. Please be aware that we are not responsible for the content or privacy practices of other service providers. We encourage our users to be aware when they leave our website and to read the privacy statements of those other websites.
Wherever we collect sensitive information, that information is transmitted in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the website.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to Personal Data. The computers in which we store Personal Data are kept in a password protected environment.
Cloud-based data storage is maintained on servers of reputable cloud hosting providers, such as Google Drive or DonorPerfect, in password protected files. Only employees who need the information to perform a specific job are granted access to information hosted in the cloud.
Note Concerning Minors
The website and the content available on it are neither intended for, nor directed to, children under the age of 16. Additionally, you must be at least 16 years old to have our permission to use our website. If we learn that a person is under the age of 16, we will promptly terminate that individual’s account.
Transferring Personal Data from the EU/EEA to the US
Your Rights With Respect To Your Personal Data
Data Storage And Retention
We store your Personal Data on our servers and the servers of third party service providers, all located in the United States. We retain your Personal Data for the duration of the business relationship and for a period thereafter to allow our users to recover account information, to analyze your data for our business operations, and for archiving purposes. For more information on where or how long your data is stored, please contact us.